Royal River Technical Works L.L.C. (“Royal River”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting our website or using our services.

Information We Collect

We may collect the following information:

• Full Name
• Phone Number
• Email Address
• Company Name (if applicable)
• Property Location
• Project Details
• Files or Documents submitted through our forms
• Any information you voluntarily provide when contacting us

We may also collect basic website usage information such as your IP address, browser type, pages visited, and device information to improve our website performance.

How We Use Your Information

Your information may be used to:

• Respond to your inquiries
• Prepare quotations and project proposals
• Schedule consultations and site visits
• Deliver our interior design and fit-out services
• Improve our website and customer experience
• Communicate project updates
• Comply with legal obligations

We do not sell or rent your personal information to third parties.

Information Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of online transmission or storage is completely secure.

Cookies

Our website may use cookies to improve user experience, analyze website traffic, and enhance functionality. You may disable cookies through your browser settings if you prefer.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

Data Retention

We retain your information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and maintain business records.

Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information where legally permitted
• Withdraw consent for marketing communications

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

Royal River Technical Works L.L.C.

📞 +971 52 846 4643

📧 info@royalriver.com

📍 Dubai, United Arab Emirates